The Competency Modeling Certificate spans eight hours and is completed online, over the course of two days. When you complete this program, you’ll take part in a live, virtual instructor-led (VILT) class that includes ample time for discussion, analysis and an applied work project.

Competency Modeling Course Agenda

Prework

Prior to the course, you will have access to prereading assignments and a brief prework exercise. Prereadings consist of a competency modeling process guide and three real-world case studies of competency modeling initiatives.

Day 1

Setting the Stage

• • Defining “competency.”
  • Competency versus performance.
  • Establishing purpose to inform strategy.

Developing Your Model

• • Conducting initial research.
    • Activity: Pulling competencies from job descriptions.
    • Activity: Partner interview.
    • Activity: Writing behavioral indicators.
  • Prework review.
  • Creating a draft model.
  • Reaching agreement and finalizing your model.
  • Visualizing your model.
  • Maintaining your model.
  • How technology can support competency modeling.

Day 2

Implementing Your Model

• • Assessing employees.
    • Combating sources of bias.
  • Building a matrix and other visualizations.
  • Identifying gaps.
  • Translating competencies into training solutions.

Capstone Project

Gaining Buy-In and Addressing Resistance

• • Communicating the purpose and value to different audiences.
  • Common criticisms and shortcomings of competency modeling.

Capstone Project

This course includes several application activities, including a capstone project where you will work with fellow participants to identify and define competencies, establish a competency measurement plan, and write competency-based learning objectives for a hypothetical role.

Course Tools, Resources and Job Aids

• • A complete course workbook.
  • Three real-world case studies of competency modeling initiatives.
  • A full process guide for developing and implementing competency models.

Want to Learn More?

Visit the FAQs page or contact us to speak to someone directly.