A McKinsey survey once found that only 25% of course material was actually improving learners’ performance. Why are so many learning and development (L&D) initiatives having such little impact? Often, it’s because the “solution” is not well-matched to the problem it’s trying to solve. Problem identification is a skill in and of itself. It’s the difference between wanting a better mousetrap and wanting fewer mice.

In this webinar, join senior learning strategist Scott Provence as he walks through three essential steps at the start of any L&D project. Learn about what goes into an effective problem statement, how to define “risk” versus “uncertainty,” and how to instill these skills in your L&D teams.

• Define the parts of an effective problem statement.
• Tell the difference between something “risky” and something “uncertain.”
• Turn your most pressing issues into testable hypotheses.
• Upskill the problem-ID capabilities of your L&D team.