It’s natural to feel uncomfortable when providing constructive criticism to your team or sensitive feedback to a stakeholder. But learning to navigate difficult conversations is critical for managers to engage and motivate their teams.

In this workbook, you’ll get practical strategies to help you approach challenging discussions in the workplace, including:

• How to recognize when a difficult conversation is necessary.
• Ways to reframe common worries about critical discussions.
• Tips for practicing assertiveness and delivering your message effectively.