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Whether you're conducting in-person, virtual, or hybrid training sessions, understanding the unique characteristics, preferences and communication styles of different generations can build your facilitation skills.
In this episode of The Business of Learning, brought to you by Wisetail, we spoke with Ryan Jenkins, a Wall Street Journal best-selling author and thought leader on working and leading across generations, about navigating the multigenerational workplace.
Designing training based on the specific needs of employees rather than broad generalizations creates a more inclusive and engaging work environment. Follow these steps to design and implement training programs that engage employees across age groups.
To sift through the preconceptions and get to the realities of generational differences in the workplace, and their implications for training, let’s take a look at what the research and industry experts have to say.
Mutual mentoring helps us to acknowledge that different kinds of knowledge exist within our organizations, and they all have value and importance.
We all have work to do unpacking, interrogating and becoming comfortable with the judgments we make about the different generations.
Let’s take a quick look at the 70/20/10 model and explore how we can better adopt and align this model to address today’s multigenerational workforce.