From the 90’s to today, videos and computers have been a staple methodology for safety and health trainings. This may be a convenient mode of learning, but Occupational Safety and Health Administration (OSHA) has expressed some concerns. Though virtual compliance training for OSHA can provide multiple benefits, without proper understanding of how to apply the learning in the workplace, employees may be at a higher risk of making mistakes on the job. This can lead to severe accidents, injuries or ever death.

Here are eight mistakes to avoid when designing and delivering virtual training for OSHA:

1.    Lack of job-specific training.

Online OSHA training sometimes can lack site-specific information and instead, share broad principles. Inadequate preparation can increase the risk of accidents or injuries, diminishing the efficacy of training programs. To address this, site-specific information should be included in training programs so employees can understand the details of their environment and can implement appropriate safety precautions. Such personalized tactics can promote a safer workplace culture that allows employees to successfully navigate and reduce site-specific dangers.

2.    Ineffective evaluation.

Assessments and certifications are crucial in OSHA training to demonstrate compliance and knowledge. However, some online courses may not effectively assess learners or offer certification to prove proficiency. Employers must ensure training programs include thorough assessments and issue certifications recognized by OSHA to validate employees’ understanding and compliance.

3.    Lack of interaction.

Virtual training lacks one on one interaction, which can negatively affect the learning process. Pre-recorded videos and/or modules often don’t give learners the ability to interact with their peers or ask questions in real time. OSHA mandates timely access to qualified trainers for questions and feedback, such as a hotline for direct access to a trainer. Face-to-face interaction, group learning activities and one-on-one sessions with a learning professional can greatly improve the learning experience and team dynamics.

4.    Overlooking cultural differences.

Cultural and language barriers can make it challenging for some learners to effectively understand online OSHA trainings. Poor translations or cultural insensitivity can impede understanding, making it more likely for accidents and injuries to occur on the job. Learning leaders must consider this factor when designing and developing OSHA compliance training.

5.    Lack of hands-on experiences.

Hands-on training is imperative for OSHA training. Certain regulations and safety practices necessitate practical experience, which online platforms cannot provide. According to a recent OSHA letter, online training for OSHA must include some component of hands-on training to be compliant. OSHA emphasizes for employees to learn how to interact with equipment under the supervision of qualified trainers. This can increase workplace safety and enable workers to refine their skills, essential for mastering job-specific techniques.

6.    Training is not up to date.

Employers must ensure industry training align with OSHA regulations and address job-specific hazards. Neglecting this can lead to noncompliance and penalties. Learning leaders must continuously update their training to meet regulatory requirements specific to their industry. This can help businesses avoid legal ramifications and foster a safe and healthy work environment.

7.    Poor internet or technical issues.

Technical issues can pose significant challenges to virtual OSHA training. Slow internet connections, server crashes and compatibility issues can be disruptive and create friction in the learning process. It can also interfere with access to essential training materials in a worker’s time of need. Learning leaders must ensure they have robust infrastructure and support systems to ensure seamless training delivery and optimize the learning experience, thereby enhancing overall safety outcomes in the workplace.

8.    You miss out on the benefits of learning as a team.

OSHA training can promote teamwork and companionship, vital for building a comprehensive safety culture. Online training typically lacks the interpersonal interaction that typically helps develop team unity and a sense of belonging. Emphasizing site-specific sessions can promote a collective commitment to safety, enhancing workplace morale and cohesion, essential for sustained safety improvements.

With these eight considerations in mind, learning leaders can better navigate their online OSHA training programs and ensure a safer workplace.