1:30 – 2:30 p.m. ET

Middle managers are at the heart of any organization but can also be the most neglected. There is a wealth of evidence suggesting it can be the trickiest position to occupy but can have the biggest impact — shaping culture, delivering performance and role modelling change. It’s a well-developed person who can navigate the maze of demands and find balance among all the pressures and needs of diverse groups of stakeholders.

In this insightful and engaging session, you will discover:

• What being a great “manager of managers” is really about — the true essence of the position.
• Why it can be the trickiest position on one hand and uniquely impactful on the other.
• The top ten capabilities all the best manager of managers need.
• Practical top tips and how to create this development for middle managers.

		Laura Walker Senior Associate Consultant | Hemsley Fraser Laura Walker is a recognized expert in career, talent management and organization effectiveness — specializing in career and organizational transitions. Through coaching and consulting, she works with individuals and businesses who know they want to reinvent their future, but need help figuring out how. She has a wealth of business experience, having held Director level positions in respected businesses across six different sectors – including Retail, Pharmaceuticals, Insurance, Oil and Gas, Defense and Luxury Goods.
		Ben Clarke Chief Revenue Officer | Hemsley Fraser Ben Clarke has a passion for innovation in learning and has been with Hemsley Fraser for over 20 years, working across different departments and geographies. His role is all about helping translate clients’ evolving learning and development (L&D) needs into engaging and future-focused learning solutions — bringing Hemsley’s unparalleled flexibility and pace, beautifully-designed learning content and their technology and services together to create the perfect fit for each individual need.